The shipping policy applies to customers that make a purchase at www.marxair.ca. If you have any questions, please contact us at firstname.lastname@example.org or (905)415-8075.
** All air conditioner units are only available for pickup
Order Processing Time
All orders placed before 2PM Monday to Friday are processed and dispatched at the same day, and all orders placed after will be dispatched the next business day.
All orders placed during the weekend or on the public holidays will be sent from our warehouse on Monday or on the next business day.
* * Couriers may delay the pickups due to capacity issues
In-store pickup is available Monday – Friday (excluding public holidays), 9am – 5pm (4pm on Friday).
We DO NOT ship to P.O. box address
Please note that we unable to modify the delivery address once we have processed your order.
Shipping across Canada
Enter your address at checkout and you will be asked to select a shipping method.
Please contact us if you cannot obtain the shipping fee after entering the address.
Tracking Your Order
Once you order has been dispatched, we will send you the tracking information. You will be able to track your package directly on the courier’s website.
Returns, Refunds, and Exchanges
Please read our Refunds & Returns Policy for detailed information about our processes.