(905)415-8075 marxair@yahoo.ca 2-45 Riviera Drive, Markham ON L3R 5J6

Shipping Policy

The shipping policy applies to customers that make a purchase at www.marxair.ca. If you have any questions, please contact us at marxair@yahoo.ca or (905)415-8075.

** All air conditioner units are only available for pickup

Order Processing Time

All orders placed before 2PM Monday to Friday are processed and dispatched at the same day, and all orders placed after will be dispatched the next business day.

All orders placed during the weekend or on the public holidays will be sent from our warehouse on Monday or on the next business day.

* * Couriers may delay the pickups due to capacity issues

Local Pickup

In-store pickup is available Monday – Friday (excluding public holidays), 9am – 5pm (4pm on Friday).

Delivery Address

We DO NOT ship to P.O. box address

Please note that we unable to modify the delivery address once we have processed your order.

Shipping across Canada

Enter your address at checkout and you will be asked to select a shipping method.

Please contact us if you cannot obtain the shipping fee after entering the address.

Tracking Your Order

Once you order has been dispatched, we will send you the tracking information. You will be able to track your package directly on the courier’s website.

Returns, Refunds, and Exchanges

Please read our Refunds & Returns Policy for detailed information about our processes.